Your information matters
Privacy Policy
Jarwis Help Me! respects your privacy. This policy explains how information may be handled when you use our website and services.
Last updated: October 15, 2026
Information you provide
We collect information you provide directly, including account details (such as your name and email address), optional contact information (such as your mobile phone number provided during registration or from your dashboard), session preferences, and information you choose to share with a support worker. Please share only what is needed for your support.
How information is used & communications
Information is used to create and manage accounts, connect people with support workers, provide sessions, maintain platform safety, and improve the service. If you provide your mobile phone number, we may use it to contact you regarding service updates, account notifications, and occasional marketing or promotional offers. We never sell your personal information or phone number to third parties.
Security and session privacy
We use safeguards intended to protect personal information, contact details, and session communications. Access is limited to what is needed to operate and support the service. No online service can guarantee absolute security.
Your choices, opt-outs, and contact
Providing your phone number is optional. You may update, correct, or request deletion of your phone number and account details at any time, subject to legal and operational requirements. You can also opt out of promotional communications at any time. Contact the Jarwis Help Me! team through the contact details provided on our service.
We may update this policy as the service changes. The latest version will appear on this page.